Here you can read about what you need to do to change who is the main administrator in the system.
What is a main administrator?
Each company can have as many administrator users as they want. The user type is selected when users are created and can be changed afterwards if desired. The person that Grønn Jobb creates as the first user in the company automatically becomes the main administrator. This means that it is this person's contact information that is listed in the company information, which the customer center in Grønn Jobb also can see. Apart from this contact information, there are no other differences between the main administrator and other administrator users in the system.
If your company belongs to a multi-company solution, it is the main administrator who links the companies together and it takes a little more to change the main admin in these cases.
How to change a main admin in a single company
To change who is the main administrator, there must first be at least one other administrator user in the company. If there are no other administrators in the company, you can change the user type of an employee. User type can be changed by users with the role team manager or CEO.
It is also possible to add a new user to the company and select the user type admin when creating it. Who can add new employees is determined in the company settings by the admin, but the default setup is that users with the role of team manager or CEO can do this.
If there are no users in the company who can do this, you can contact our Customer center, and they can add an employee to the company with the right access. Contact information can be found at the bottom of this article.
When there is at least one other admin user in the company, this person can log in and change who should be the main administrator, by doing the following:
- Click the settings icon in the top corner and select company settings.
- Go to the Main Admin/Contact tab
- Click edit and select a new main admin. You can only select admin users here.
How to change main admin in multicompanies
To change who is the main administrator, there must first be at least one other administrator user in the companies. If there are no other administrators in the companies, you can change the user type of an employee. The user type can be changed by users with the role team manager or CEO.
It is also possible to add a new user and select the user type admin when creating it. Who can add new employees is determined in the company settings by the admin, but the default setup is that users with the role team manager or CEO can do this.
If there are no users who can do this, you can contact our Customer center, and they can add an employee in the company with the right access. Contact information can be found at the bottom of this article.
When there is at least one other admin user in the company, this person can log in and change who should be the main administrator, by doing the following:
- Click the settings icon in the top corner and select settings for all companies.
- Click edit and select a new main admin. You can only select admin users here.
In order for the new main administrator to have access to all companies, they must also be added as an employee in all companies. This can only be done by users with access to the companies to which the user is to be added. If there is no one available to add the user as an employee in all companies, you can call our Customer Center who can add the user where it is needed.
Customer center
Opening hours: Mon - Fri 09:00-15:00
📞 69 79 11 30
📧 post@gronnjobb.no